6 Tips to Deal With Negative Online Reviews


I’m going to give you six different tips on how to deal with negative online reviews.

7:04 #1 - Own Up To What Went Wrong
8:15 #2 - Apologize
9:51 #3 - Keep It Short
10:59 #4 - Use It As An Opportunity To Improve
12:11 #5 - Keep Your Team In The Loop
13:33 #6 - Win The Customer Back